Empire Kitchen Inc.

Kitchen & Bathroom - Cabinets & Design
Brampton ON L6T
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Reviews for Empire Kitchen Inc.

Average customer rating:
8.9 10 (187 reviews)

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DaMAN in Mississauga/GTA
DaMAN in Mississauga/GTA
6 reviews Scarborough, ON
10/10

Kitchen Renovation

Sammy and Harry are very professional and did excellent job in design and installation of new cabinets. Couldn't be any happier with the professional conduct and the results. Would definitely recommend them to friends. Please give them a try and you won't be disappointed.

Great work guys!!!

Approximate cost of services:
$15,000.00
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Diana Oakville
Diana Oakville
1 review ,
9/10

New Kitchen

We are very pleased with our brand new kitchen. Sammy came through on design and style. We were very patient throughout the process and gave Sammy advance notice on any builder changes to our floor plan. We could not be any happier and appreciate Sammy's hard work on our kitchen.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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mario -peel
mario -peel
1 review Mississauga, ON
9/10

New Kitchen and vanity

We are very pleased with the final outcome of our kitchen/vanity. Sammy and Harry are both friendly and caring people, they were considerate and helpful throughout the initial design to the final installation. Their craftsmanship and quality of product is top notch. Although, our installation was delayed, the wait was well worth it, as we now can enjoy a breath-taking creation. We would like to thank them for our new kitchen and are looking forward to our new bar.

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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iceman2399
iceman2399
2 reviews ,
8/10

Renovated Kitchen

Ordered a new kitchen for our Mom. After evaluating several places, Empire Kitchen was the most attentive to our needs. There was s lsight delay in the work being complete, which is somewhat expected, but we are satisfief with their work, the kitchen looks great.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Elena & Alexei, North York
Elena & Alexei, North York
1 review ,
9/10

Kitchen Renovation - cabinetry

The cabinets were finally installed. We must say that despite the delay, we are satisfied with the final result: Empire was able to accommodate our needs and customized the design according to what we wanted vs. what was easier for them to do.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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castlemore, brampton
castlemore, brampton
1 review ,
10/10

kitchen renovation

would strongly recommend empire kitchen to anyone wanting a new kitchen after working with empire and sammy's professionalism and great cutomer service.the quility of of their workmanship great i will recommand there services to all .they addressed my concern with patience and understanding and made us feel very comfortable to state our ideas or opinion. well done empire.

Approximate cost of services:
$36,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Della from Woodbridge
Della from Woodbridge
1 review ,
10/10

Kitchen Renovation

I made the right choice hiring Empire Kitchens. Sammy and Harry are good and honest people. They show pride in their workmanship and went beyond our expectations to design and build a kitchen both functional and beautiful. They addressed all of our concerns in a professional manner. They were very knowledgeable and helpful. I would definately recommend this company.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Linda in Bolton
Linda in Bolton
2 reviews ,
2/10

Kitchen Renovation

We hired Empire Kitchen (Sammi) to replace all the kitchen cabinets and counter top in the 3rd wk of Jan 08. They arrived on Jan 26 the 5th wk and installed cabinets that were marked and scratched and the doors were stained 3 different colors.
UPDATE: Feb 15 - Empire Kitchen has replaced the doors and they are now stained the correct color, all that remains is the 2 large fridge panels which Sammi assures me will be completed early next week.

UPDATE: Feb 21 Another week has past and still the kitchen is not complete but I see other people have had their kitchens installed and are happy. Installers were supposed to complete job last Saturday but amazingly another truck problem, this time an accident/breaking to hard caused damage to our panels, which I highly doubt are even made never mind on a truck. According to Sammi they will be installed tomorrow. UPDATE: March 6 - Empire arrived to replace the 2 fridge panels which are ok they also had to replace the white silicone they used to install the glass in the doors, amazingly they broke the glass while doing this. UPDATE: Mar 13 I picked up the glass doors today from Empire and my husband installed them. If you don't look to closely you won't notice the scratches on them.

CONCLUSION: It took 7 weeks to complete a 2 day installation job. While they did correct the obvious error of the wrong color, there is no pride in workmanship and quality is non-existant. I have had to do touch ups with the stain they left me and any place that didn't line up exactly, we were told to get wood caulking and fix it ourselves by the installers. As a pacifier, Sammi promised us a free bathroom vanity for all our troubles, we'll never see that. I wouldn't recommend Empire to anyone unless you like major aggravation and stress.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Hire skilled workers and don't put the big expensive jobs ahead of the smaller ones.
Any advice to offer fellow homeowners facing a similar project?
Do lots of research, and don't believe everything you read on a website. I reseached 5 kitchen cabinet makers and Empire did have a good reputation, obviously something happened.
3 of 4 people found this review helpful.
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Company Response

ALL CUSTOMER CAN SEE LINDA'S KITCHEN PICTURE IN OUR GALLARY AND WE DON'T BRIBE OUR CUTOMER.
Empire kitchen do know that we were having problem with door colour and we replaced all doors, crown moulding, flutes and column and you did signed on paper that job is completed and we took all the photographs of complete job and i am not going to give you bribe to write me a good review on homestars. you told me if you give me free vanity then you will write good review for me i will never give bribe to my customer for good review we finished the job you should write the review for my quality and workmenship. JOB WAS DELAY BECAUSE OF YOUR NSF CHEQUE AND WE DO HAVE THAT CHEQUE IN OUR RECORD AFTER THAT NSF CHQ YOU REPLACED IT. I RESPECT MY CUSTOMER AND I DO REPECT YOU AND YOUR BUSINESS I DID COMPLETE MY JOB.

9/10

kitchen renovations and upgrades

Very satisfactory and service also good workmanship, quality products,very reputable company with good price structure.

-- very competative and uncomparabile designs
-- highly recommendable and good communications
Employer Sammy,(employees are Aman the kitchen cabinet installer -
Parmander backsplash installer excellent job very fast and productive.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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9/10

Kitchen Renovation

This is part 1st of my experience with Empire Kitchen so far and I will add part 2 after completion of my kitchen.Owner mentioned this website with pride when we were doing agreement with him so I thought it will be a good place to give feed back to owner and other consumers.
Our Kitchen installation date is Jan29-2008 and currently We didn't feel we will be able to install it on schedule.We did a complete Kitchen renovation contract with owner so we didn't have to go through the hassle of dealing with flooring, plumbing, electrical, countertop and cabinets contractor separately.We paid 50% of the agreement amount upfront as per owner's wish. here is our experience so far.

1)If you need to talk to owner after your purchase agreement you will have a very hard time to get him or he will be too busy meeting with other customers.
2)One of his contractor complained about owner delayed their payment from previous job and they were about to walk out from our incomplete work and we have to pay them separately to let them complete my work.
3)Now we are chasing Electrician to do our work so ceiling could be done.
4) In conclusion we still have to follow up separately to all contractors and I hope rest of the work will not bring more stress for us.

Jan 30-2008

Today after reading our review, Owner gave me a call and he was quite upset about my review and my ratings for his company but he promised to install our kitchen with in a week and also promised to communicate better in the future also he said to wait and do a final review after project completion and he mentioned that we will be more than happy at that time for his work so we are going to upgrade our review and will have a final review after installation of the kitchen.

June 14 - 2008

Finally our kitchen cabinets and Island were installed on Mar 7-2008. same day we went for 2 months vacation and after coming back final touch up of our kitchen was done on May31-2008. I am very pleased with the follow up and help of Harry ( Sammy's younger brother). We are quite happy with our new kitchen and it's quality.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Always keep a cushion for delivery of kitchen. Don't promise a time what you can't deliver and always be in touch with your customer.
Any advice to offer fellow homeowners facing a similar project?
When doing a contract with Manufacturer always take your time before you sign and make sure everything is covered in contract so there will be no surprise in the middle of project.
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Kitchen Inc.

Empire Kitchen Inc. is a manufacturer of high quality cabinets for your kitchen and bar. Our specialty lies in creativity and elegance and engineering that is combined with it to bring out beautiful looking wood work. If you are in search of a company that has years of experience and ...
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