wow...i am so sorry I did not come across these reviews before I went into this store. my story is no different than these complaints. I made my purchase in Feb 2011, it is now Sept...7 months later, 5 delivery cancellations with every excuse Marley could come up with and still NO furniture. Our truck broke, driver had an accident, driver broke his arm, and so on. To say I am disgusted in my dealings with Marley is mild. She is a master con artist and a THEIF. I am a independent business owner myself and I am horrified as to how she is still in business. She has NO customer service skills, is unbelievably rude. Don't bother calling her to complain or get an answer, Just show up at the store. It gets you a bit further than trying to deal with her on the phone because she will never call you back. I was denied a refund twice. If I do not receive my furniture at the next delivery date, I will take her to court. This dishonest business needs to be shut down! We need to band together and shut them down.
- Approximate cost of services:
- $5,400.00