Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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75%

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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2818 reviews)

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JB in Toronto
JB in Toronto
2 reviews Toronto, ON
10/10

Great service, quality and installation!

We highly recommend Brock Doors and Windows. We bought 11 windows and a patio door with integrated blinds from the Pickering location. The service and installation was excellent. We love the quality of our windows/patio door. Our home is warmer in winter and cooler in summer thanks to the energy ratings. Plus we received the Canada Greener Homes Grant rebate that they said we would. We had a bit of an issue with the installation of a storm door which was ordered separately. The installer noticed that the lintel wasn't cut properly. They rectified it to our satisfaction although it did take a bit longer than we would have liked.

Approximate cost of services:
$22,000.00
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Company Response

JB, thank you for this 10-star feedback! We know you'll continue to enjoy your new ComfortStar patio door and all its benefits for a lifetime.

kallan416
kallan416
7 reviews Toronto, ON
8/10

New Front Door

After shopping around for a new front door, we chose Brock Doors and Windows because it was the best value and the sales guy Rick was very personable and worked with us to find the best door for us. Our door is gorgeous! The sale went smoothly but be aware there is quite a wait for actual installation (12-14 weeks) which is common everywhere. The booking of the installation had a few bumps which were annoying but eventually sorted out. The installation team was amazing... professional, friendly and did a great job.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for providing us with your feedback, kallan416!

We are so happy to hear of your satisfaction with your entry door installation and the crew assigned to your project. We would like to apologize for any inconveniences you had faced due to lead times or scheduling. We know you'll continue to enjoy your new entry door system for many more years to come.

All the best,
Brock Doors & Windows Ltd.

Sandy in Toronto
Sandy in Toronto
0 reviews Caledon Village, ON
10/10

Excellent service from start to finish

We replaced our windows on the second floor and were very satisfied with every aspect of the experience with Brock windows. From the wonderful sales person who never rushed or pressured us in any way. He took the time to explain our options and was very thorough. The ordering process was very streamlined and we were kept in the loop on the order status. The installation was done very professionally and the installation team was a pleasure to deal with. We highly recommend Brock for your windows. The windows are exactly as promised and very good quality

Approximate cost of services:
$15,000.00
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Company Response

Sandy, thank you for choosing Brock for your home renovation project. We are thrilled to hear that everything from beginning to completion went exceptionally well. We appreciate your feedback immensely and hope to have the privilege of working with you again on any future projects!

All the best,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Toronto, ON
10/10

High Quality Windows

We were very pleased with both the quality of the windows and the sales and installation service. The Brock installers were very courteous, neat, and cleaned up afterwards. Our basement windows were complicated; and were installed mid-winter. We would recommend them to anyone who wants a professional job done on their home.

Approximate cost of services:
$22,000.00
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Company Response

Hi there, thank you for sharing this lovely feedback! We're thrilled to hear you had a great experience from beginning to completion. We appreciate your recommendation of our products and services and hope to have the privilege of working alongside you and your home again.

Gotwindows
Gotwindows
0 reviews Toronto, ON
10/10

Windows and doors

I had used Brock for my entry doors and bay window. I reached out to them and had Steve come out to give me a quote. The price worked for me and Steve was able to provide me appropriate information on any rebates available. The install was scheduled and executed in a timely manner. I recommend Brock for windows and doors.

Approximate cost of services:
$15,039.00
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Company Response

Thank you for the 10-Star review! We appreciate your kind comments and recommendation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Window Reno

Great contractors, work was fast and efficient. Followed timelines. Great quality windows and satisfied so far.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for the 10-star feedback! We appreciate it immensely.

Carole
Carole
0 reviews Oakville, ON
2/10

Sliding glass doors

The windows are great product but dealing with this company is nothing short of frustration from the estimator to the one who comes to do the actual measurements to the installation people. Also finding anyone to speak to regarding your concerns is another issue in itself.
I wish I could write a review about my satisfaction but I need to bd honest about my actual experience.

Approximate cost of services:
$400,000.00
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Company Response

Carole, we are sorry to hear you had a less than favourable experience. If you require assistance or have any outstanding concerns, please email us through the contact details below.

Thank you,
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.

eb3659
eb3659
1 review Toronto, ON
8/10

Used twice

Have used Brock Windows twice in the past couple of years - once to replace the majority of windows in our home and again when we broke a window (thankfully not one of the ones we originally replaced). Despite a few scheduling hiccups, we were happy with the service and would choose Brock again should we need any more windows replaced.

Approximate cost of services:
$6,500.00
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Company Response

EB, thank you for choosing Brock not once, but twice. We appreciate your trust in our company and would be honoured to work alongside you again.

All the best,
Brock Doors & Windows Ltd.

Ashish
Ashish
1 review Brampton, ON
10/10

Great Entrance Door and Installation Experience

We purchased our custom entry door from Brock Door & Windows. From the sales call to design and to the eventual installation. Everything was done professionally and without any undue hassle. We were extremely happy with the experience and love our brand new entrance door. Would recommend them and also will be looking to continue with them on the next door/window project! Highly recommended!

Approximate cost of services:
$9,000.00
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Company Response

Ashish, thank you for choosing Brock for your entry door upgrade. We are incredibly appreciative of your feedback and look forward to working with you again!

All the best,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Whitby, ON
10/10

Great Service

Brock Doors and Windows delivered a quality front door. The installation team was fantastic and clean!

Approximate cost of services:
$8,500.00
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Company Response

Thank you for the 10-star feedback! We are thrilled to hear you're loving your new front door and you had an exceptional installation experience.

All the best,
Brock Doors & Windows Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency. ...
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