POOR-Window and patio door installation
Not happy at all. WARNING: Please be home during any window installation. I watched the installer and called him out on numerous "cutting corners" from being cheap on insulation, sloppy caulking, window having huge gap on one side and tight to brick on other side. ..I could go on and on. I required service thereafter. What a joke...4 times out to fix things and from showing up on days not confirmed, to work order missing info told to phone CSR, sending wrong guys out to fix (NIGHTMARE) etc. Brian V. (Sales) should not promise the world as the company does not deliver thereafter.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Jat,
It's very unfortunate to hear of your displeasure with your recent installation. We never hope for projects to go opposite of your plans and it is in no ones best interest to cut corners. We would appreciate speaking with you regarding your experience during our hours of operation between Monday and Friday. When you have an opportunity, please contact Steavi, our Reputation Manager at (905)791-2850 ext. 208.
Thank you for reaching out to us through our HomeStars page.