Brock Doors & Windows Ltd.

We needed to replace 2 patio doors and a bedroom window that were about 20 years old. We went with Brock after a recommendation by the condo board and reading the reviews from Homestars. Mark the sales rep was friendly and knowledgable and maybe a little too confident. My only quibble was it took 10 weeks from the day we sent out the order form to the day they called to make the appointment for the installation (and because my husband made a call requesting the status after 8 weeks). The installer Alvaro and his team were prompt, courteous, efficient and respectful not to make too much of a mess. When I noticed that one of the patio doors did not have a security bolt as ordered, I called Brock's customer service and in 3 weeks someone from the manufacturer came to install the sercurity bolt.