Door was late being prepared and no one from Company called to let me know. I sent them an e-mail through their site and no response from anyone. eventually they called and I had door installed.
Screen door was damaged (they had to take back and will have to come back to reinstall (not sure when). Was promised by salesman that security locks would be available on door. Nothing here!
The only positive was the installation of the product. The team was fantastic, quick and clean.!!
Was going to have all my windows replaced this coming summer, but obviously will go elsewhere.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi Rocky, We're sorry to hear about the delays and issues you experienced. In this time period we were experiencing a larger then expected demand and I know our sales manager was in contact with your regarding your hardware. Hopefully you feel as though everything was resolved to your satisfaction.