Our home is only 11 years old but the standard “Builder’s grade” windows needed to be replaced. Despite a dry indoor winter environment the condensation over the years was ridiculous as was the mold and paint peeling that followed. We decided to go with Brock Doors and Windows after extensive research and we are very pleased with our decision. The HomeStars reviews are true to form and the Better Business Bureau rating exceptional. Our overall experience mirrors the previous ratings and Reviews.
Mark Hill was our sales agent who was very knowledgeable and guided us through the extensive product selection. What I was dreading as an overwhelming experience turned out to be smooth and actually enjoyable. We replaced 29 windows and one garden door was transformed into a patio door. Mark followed up in person post installation to make sure we were happy with the products and services.
Our installers were Mark and Chase (a different Mark!). They were not only professional but were also considerate of our family's needs during the 5-day process. They constantly cleaned their workspace and made every effort to minimize the disruption to our daily activities. Mark took the time to show me the status of the existing window installation (or lack there of) and how he was installing the new windows made by North Star (supplied by Brock).
We are very pleased with the whole process and the products. Money well spent! This upcoming winter will be a true test but already we have noticed great improvements in exterior noise reduction and a more comfortable living environment.
I strongly urge anyone looking to replace their windows to get a quote from Brock Doors and Windows and visit one of their showrooms to see the products.
Job #0149964
James
- Approximate cost of services:
- $30,000.00