Solutions Electrical

Formerly DeVille Electric Inc.
Electricians
Vaughan ON L4K 4E4
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HomeStars  >  Electricians in Barrie  >  Solutions Electrical  >  STAY AWAY from Solutions Electrical...
Private User
Private User
Private User reviews Mississauga, ON
1/10

STAY AWAY from Solutions Electrical...

I've contracted Solutions Electrical to replace three old rusty outdoor pot lights with new ones and LED bulbs. While looking at the bulbs packaging, I've noticed that the LED bulbs that were installed were for an indoor usage only. After asking the installer for why he used indoor bulbs, his answer was that "they are no problem for outdoor, I have the same ones at my home!". This was contradicted by the manufacturer that I've contacted shortly after. And I've been charged by Solutions Electrical for these wrong bulbs twice the price in comparison to the exact same ones I've seen at a major hardware store in my neighbourhood!
Tony (my contact at Solutions Electrical) admitted his installer's error and agreed to change the wrong indoor bulbs for outdoor ones. Six weeks later, this work was not yet completed. From promising to post a bad review on Home Stars, Tony called me in emergency and explained his understaffed problems to be the reason for the delay. He accepted my proposal for a discount to free him up. But when the time was to pay, the HST amount was wrongly calculated!
When dealing with Solutions Electrical, I've experienced a very poor service at an unreasonable inflated cost! In conclusion: STAY AWAY from Solutions Electrical!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
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