New Season HVAC

Duct Cleaning
Toronto ON M1T 1G6
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HomeStars  >  Duct Cleaning in Markham  >  New Season HVAC   >  Committed to the personal touch
Jimmy
Jimmy
3 reviews Toronto, ON
9/10

Committed to the personal touch

Gabriel was the only contractor to make contact by phone so they got the job. Rates were competitive but he had forgotten the terms of the quote on the arrival date which made me feel a bit wary. They had no website other than home stars but I chalked that down to being a young startup and I liked the fact they contacted me in person. I was not disappointed. The fact that they showed up with no vacuum truck was a bit concerning at first but they used a portable blower unit with a large compressor for blow out which seemed effective enough. I didn’t receive pictures at first but Gabriel saw this on my first review and got back to me right away and emailed them. They really did a great job on cleaning the ducts. They fogged the ducts with disinfectant and cleaned up but missed one room which had dust on the bathroom floor and bathtub. This was just an oversight I am certain. They were polite and trustworthy and I felt comfort leaving them unsupervised while I walked my dog. I would definitely recommend them.

Approximate cost of services:
$395.00
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Company Response

Thank you so much Jimmy for reaching out we appreciate your review as we enjoyed working and serving you better thanks for trusting us. Yes we use Portable System including the portable blowers as it is Eco-Friendly and not harmful unlike those big trucks they are very harmful for the environment. We still are working on our website and we hope that will be done soon We apologize for the inconvenience and I will address the issue of the dust for the team so that next time they will be more cautious and adhere more carefully. info@newseasonhvac.ca
647-370-7992

Previous versions of this review:

Jimmy
Jimmy
3 reviews Toronto, ON
7/10

Young, nice but could be so much better

The only contractor to contact by phone so they got the job. Rates were competitive but the caller forgot the terms of the quote on the arrival date. They had no website so you fly blind on trust. They showed up with no vacuum truck. They used a portable blower unit with a large compressor for blow out. I was promised before/after pics and they have my cell and email but none materialized so it is difficult to determine just how effective the job was. They fogged the ducts with disinfectant and cleaned up but missed one room which had dust on the bathroom floor and bathtub. They were polite and trustworthy but they need to be more up front with what equipment they have and be more thorough on clean up and follow up with imagery (I doubt they actually have a snake camera to be honest) I would recommend them but do a walk through after and, if you are comfortable with the effectiveness of portable vacuum systems and having no images they can be trusted to do a good job. I want these guys to do well and hopefully they will take this advice to make their service as good as I think it can be.

Approximate cost of services:
$395.00