Reviews

10/10

After reading the incredible reviews posted for 20/20, we asked Lucas and his team to inspect our first home. This was easily the best experience of the home buying process and we got more than we could have imagined from these fantastic professionals! It was easy to book the inspection and Lucas was very accommodating of our schedule. In fact, even before we met, he had given us lots of advice to ensure that we were fully prepared for the property we were about to purchase. On the day of the inspection, we met Lucas, Sebastian, and Tyler. They were already in the process of inspecting the outside and the roof. As first time home buyers (and young people), we were totally out of our element. This was not a problem, however, as Lucas is a teacher at heart. He was more than willing to teach us not only about our house, but also taught a great deal about what it takes to maintain a home. He was also very clear in highlighting what were big issues and what were small ones. We had a number of questions and they were all answered thoroughly and clearly. On completion of the inspection, we felt 100% confident about buying the property. We received a detailed report within hours of meeting Lucas and his team. This report contained close to 100 photos and an incredible amount of information to make an informed decision. While the report was detailed, it never felt overwhelming or inaccessible. Lucas phoned us the evening of the inspection to make sure we didn't have any further questions or concerns. We must highlight that Lucas was our biggest ally during the home buying process. We feel so incredibly lucky to have come across 20/20. We have already recommended them to several of our friends and they will, without a doubt, be involved in all our future real estate endeavors!

Was this review helpful?