Reviews

3.5/10

I too wish I had read the reviews of Furniture Giants before I went there. We ordered a dining room table and were told it would take 6 to 8 weeks to arrive. It took over 4 months! Each time we followed-up, we were promised delivery date after delivery date that never happended. Also, I paid approx. $200 for scotchguard protection on the chairs. The manufacturer informed me that they do not treat the fabric some stores offer to treat the fabric themselves. When I received the boxes, the manufacturer's packaging had not been disturbed so I know that the fabric was not treated by Furniture Giants. Furniture Giants also requires you to pay the balance owing before delivery and the delivery men tell you that if you do not open the packaging and discover any damage before they leave, you cannot claim it later (which is impossible to do - it took us over an hour to unpack the table and eight chairs). We had a terrible, frustrating experience. I would not recommend Furniture Giants to anyone.

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