Reviews

10/10

We hired Mr. Vail to close up a hole in an exterior wall that was opened to investigate a leak. To our dismay, we discovered that the water leak problem hadn't gone away. Even though this was more than he bargained for, Mr. Vail agreed to return to investigate the leak further. Thanks his doggedness, Mr. Vail was able to trace the leak to the exact spot on the roof while patiently answering the multitude of questions we had. Although it was not the result we were looking for, we are very grateful to Mr. Vail to have finally uncovered the problem. We previously had thrown a lot of good money to get to the root of this problem but now, thanks to Mr. Vail's undeterred efforts, we feel confident that we can fix it for good.

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Company Response

Glad I could help Eric. Let me know if I can help in the future. Water infiltration can be a very tricky game to figure out but I'm confident we found the issue.
Vail Renovations and Handyman Services

10/10

Our experience with Anchor was very professional through and through, from the coordinator and salesperson to the installer. The salesperson offered practical solutions without focussing on upselling (another firm wanted to replace the furnace as well). We had our hearts set on tankless for space reasons but the representative also offered the option of simply relocating a new tank, which would also provide more space but for a lot cheaper. I'll seriously consider Anchor when the time comes to replace our furnace. Much of the business can be conducted electronically (scheduling, etc.) that I haven't seen often in this industry and that I appreciated. The installer actually showed up early. The installer clearly explained the pros and cons of each relocation optionts without pushing too aggressively for the one that would be more expedient for him. The installers were friendly, very competent and left the area clean once the work was completed. As far as replacing a water heater is concerned, I couldn't ask for a better experience overall.

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Company Response

Thank you for the fantastic review. We appreciate the feedback on your experience with our company. I'm very happy the hear Eric was able to work out a practical solution for you. Thank you

9/10

Kaloozie Comfort did great work on our home, on time and on budget. We hired Kaloozie to replace the siding on the east side of our home. Water was leaking into the house and we couldn't determine from where. We opened up part of the wall from inside and we could see rot to the point where there was a large hole in a panel and we could see the siding from the inside. We were fearing the worst as it was impossible to see the extent of the damage without removing all the siding. Kaloozie removed the old siding and replaced the most rotted panels. I appreciate that they didn't go overboard and keeping some panels that were still structurally sound, keeping the budget in check. New siding was installed with great care, cutting out the sections around the electric meter and properly finishing it. A hood vent that we suspected was the cause of the leak was replaced. The windows were properly capped to further protect from leaking. We had a few bouts of torrential rain since the work was performed and we're happy to report that water is no longer leaking into the home. We're very happy with the work and our representative was easy to deal with. We never felt pressured or mislead. We would happily recommend Kaloozie for siding work and we will seriously consider them when our roof will need work.

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Company Response

Eric

Thank you for trusting Kaloozie Comfort to work on your project.
Honesty, integrity and respect for budgets are always important.
Thanking you for taking the time to review our work
Sincerely

Mark and Christine

10/10

We were very pleased with the work Distinctive did on our kitchen. The project actually turned out better than anticipated. It was a quite large undertaking (by our standards) where two walls were removed and where ducts and plumbing needed to be redirected. The near totality of the work was done within schedule. There were a few outliers at the end, but we had full use of the kitchen and we never felt they were being ignored. It started off with a visit from the designer to our home where she asked many pertinent questions about our cooking and entertaining habits. She was conscientious and patient with all our questions throughout the process. We never felt rushed having to pick out a multitude of options. The actual work went as well as it possibly could. The workers showed up early in the morning and would leave by dinner time, but not before cleaning up so we could have a semblance of a routine during this tumultuous time. Problems would arise as they're wont to do but they were always nipped in the bud and fixed before they became huge issues. Communication remained open with the project manager, on-site manager, designer and staff throughout the project. We had a lot of work done in the house but nothing quite as big as this kitchen reno. Yet, it was the smoothest execution of them all.

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