JD in Waterloo in Waterloo

I rarely write reviews but I felt it necessary to take the time to promote the great customer service we recently received from Delta Air Systems. We recently purchased a bungalow in Waterloo and we soon realized it came with an unreliable furnace and a 30 yr old AC. The furnace started failing and we figured it best to proactively search out replacement options. Google reviews scored Delta high so we called and sales rep John K quickly showed up and recommended a Lennox furnace and AC that was best suited for our size of house. John highlighted all of the benefits of Lennox along with the Delta promotions. Knowing we needed a new furnace ASAP John scheduled the swap out within 48 hours. On the day of install a shiny new truck pulled up, on time, with the crew of Pettigrew and Cash. These two Pros took over and started taking away the old furnace. Within hours the new furnace was installed. They were respectful of our house and laid down carpets all the way from the furnace room to the outside. They were very informative and made suggestions on how to better vent the furnace (different exit point). They then fixed the AC cable mess we had on the side of the house and replaced the AC. We now have peace of mind that we own a quality product (Lennox) and that Delta will be there to service our Heating and Cooling needs for years to come. I highly recommend this company ! JD on Rodney Street, Waterloo.