Reviews

10/10

Adel you are fantastic, efficient, honest , knowledgeable and very skilled at your work. You saved me a great deal on the repair. Your sincerity was most appreciated . I highly recommend Adel for any appliance repairs. Thank you, Emily

Approximate cost of services:
$10.00
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Company Response

Dear Emily, it was my pleasure. Thank you for kind words. At Quarter Inch Appliance Repair we strive to provide exceptional service for our customers! Have a fabulous day!

10/10

AWESOME WORK FROM TOP NOTCH GROUP OF FOLKS ..Momir gives you his word and will not let you down. He is meticulous and he see's and oversees the job till you are satisfied !!! Momir pays close attention to detail and is detail oriented and nonsensical approach is the best .

Approximate cost of services:
$23,000.00
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0/10

trerrible teerrible windows..I have had them come back about 5 times as the install was subcontracted to an employee at 2007 install..I am getting ignored as they say its my condensation problem..the windows howl and do not seal...

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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2/10

I am not happy with the work performed by Eurodale at all. It will now cost me $20,000 to correct what Eurodale has done. In fact inspection on the home has not been passed based on some of the work not done to code and not completed since 2007/2008. I feel, for the quality of work I received certainly does not justify the money I paid. Project went 40 % over proposed amount quoted. There is no doubt that I feel the work performed was below sub standard! Timelines were way off and follow up was like pulling teeth. Blair was about the only person I can say was great to deal with.

Approximate cost of services:
$135,000.00
What could this company do to improve their services?
pay me back the money and return the homeowners drawings and documents pertaining to the renovation (warranties, manulas etc)
Any advice to offer fellow homeowners facing a similar project?
have everything in details and outlined and go over every item spelled out it the contract...right down to the type of wood used and nails if necessary.....always get more then one quote and never assume the more expensive one is the best
5 of 6 people found this review helpful.
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Company Response

Hello Emily,
We are sorry to hear that you are not happy with the efforts of our team. We put in the best effort we could to ensure the project was completed per our agreement in a good workmanlike manner, and followed up on the items you requested we address to meet your personal standards.
Given your detailed claims in the review, I audited the project to gather some background. Below is what I collected which differs from your claims in your review.
1). We carry a full 2 year warranty on every project per our commitment to Renomark code of ethics and conduct, including that of the work at your home. January 16th, 2008 was the start of the 24 month warranty period. January 16th, 2010 it expired. There were no warranty claims filed during that period. Furthermore, failure to pay a contract in full is a breach of contract and voids a warranty provision. There are still monies outstanding to be paid by you on the contract.
2). The original contract budget was $103,318.00 plus gst. Change orders which were signed and approved by you for requests of additional work in addition to the original contract amounted to $18,099.91 plus gst. This brings the total amount of work to $121,417.91 plus gst. While this is 17.5% over the original contract amount, it was for work not initially contracted to be performed. It was all priced and approved in advance of the work being performed per the provisions for CHANGES IN WORK as defined in our contract. Your claim of 40% is more than double the facts, and was reflective of additional work which she requested and agreed to in advance through written change order which becomes an addendum to the contract and cannot be claimed to be “over budget”.
3). All inspections for work performed by Eurodale Developments Inc. were performed and passed by the City of Toronto. The contract scope excluded some project components which you as the owner did not want completed at the time (namely the handrails on the rear porch and exterior basement entry stairwell. We are contracted to have inspections for the work performed by Eurodale per the terms of the agreement. This was all performed. You would then has a duty to perform the work required to complete the project and get the appropriate occupation permit/final inspection.
4). There is no time-frame listed in the contract since there are factors in every project which are beyond the control of Eurodale Developments Inc. We use Gantt Chart scheduling on all projects as a guide for our crews and to advise owners of our intended progress through the project. Items such as additional work requests by the owner, weather, supplier delays on owner selected finishes and existing house conditions can affect the timing of a project, for which we cannot be held accountable or liable for. As mentioned below the project took 5 months. The timing was estimated at 4-6 months, thus putting us right in line with the original suggestion.
5). A final punch list was performed for any and all outstanding deficiencies. It was signed as a letter of intent that upon completion of the items on the list, all outstanding monies ($1,190.24) would be paid to Eurodale by the owner. The list (as well as many other items to make the project and site look great for the owner) was performed immaculately. The client never paid Eurodale and instead has continued to try and defame the name of our organization with false claims.

The BILD Association cleared a complaint long ago given the items listed above, as an inaccurate claim. As 2011 Renovator of the Year in Toronto, we have great pride in the work we do for each and every homeowner. It is the satisfaction of our current and past clients that drives our business and will continue to do so for our future clients.

We hope you continue to enjoy the addition our team built for you and are sorry to hear that you did not enjoy working with us.
Respectfully,
The Eurodale Team.