613 in Ottawa

When someone shows you who they are the first time, believe them. Expensive and sloppy. Moreover, attempted to charge us $200 more than the original contracted price when I dared ask for a credit. A company that is unethical, lacking professionalism and refuses to own their mistakes. The job: A quick kitchen floor for a house sale and TI came recommended by the local building centre. Red flags were raised immediately as they charged $50 for an estimate in spite of the Free Estimates clearly indicated on their website. None the less being a contractor myself, I feel everybody deserves to be compensated for their time. Red Flag #2: The store kept pushing a loose lay sheet floor called Tarkett which is available at a big box Reno store for .98c/ft. TI verbally started at .79c/ft and ended at $1.79/ft on their quote. Red Flag #3: The room measured at 300 sq ft but has a stairwell and cabinets. They quoted us a full 300 feet for the floor leveler even though it barely covered 200. The flooring was trimmed from a roll so 300 was reasonable. An additional quote for stairway carpet included a trucking charge which is just a bogus add on. We declined the carpet quote. In spite of all this we went ahead with the contract as we figured paying extra would get a professional job and support a local businessNope. The installers folded the sheet goods into a sharp crease during the install leaving a bubble in the floor. The threshold into the living room was installed 7/8 out of square to the door. The owner proceeded to blame both deficiencies on me and refused to even consider any remedies until I paid the 50% balance in full. I got tired of arguing with him over 2 days and the floor work started to impede the progress/workflow of our other trades so we generously offered to subtract a $150 credit from the final and call it even. The owner responded 24 hours later with a new invoice of $200 over the original contract price! We have told our story to others and not surprisingly I hear the same experiences repeatedly but most have walked away as it is a small town and "everybody knows everybody." Not me. I am here to help others, with a population of 5000 and 5 flooring shops I have difficulty understanding how this Napanee business survives. Caveat Emptor.

If you want a sloppy roofing job, Walid is your man. Nails not fully in, side cuts crooked and torn. Site left a mess. Oh and ask him for a receipt for the material "that fell off a truck" Hot tip: Pay the extra 10 to 15 percent and hire a real roofer. Photos to follow.

Redid my old floors when other companies said it couldn't be done. A hard working wood worker that pays attention to details and gets the job done right. I have recommended Sergio to others but beware there is a 2-3 month wait as these guys are in demand.

Great craftsmanship and attention to details. Portuguese multigenerational stone workers that know their trade and do the job right. I had granite counter tops, travertine bathroom, and 3 rooms tiled by George and it really adds an upscale feel to my home.

Took 24 months from original contact/down payment to starting the job. Then left job incomplete and I hired a different contractor. Check the better business Bureau website-F rating. I suspect there are plenty of shill reviews on here from friends and family to boost this company's score. Lots of smooth talk from the owner, not much delivery to back it up.