Reviews

10/10

From the first moment we met with Kyle we knew we wanted to work with him. His knowledge, professionalism and people skills are top notch. We always felt at ease with him and comfortable with his recommendations. We ran into an issue with the quality of the concrete used in the patio, Kyle himself was there the next week to tear it all out and re-pour the entire job. That's the kind of pride he takes in his work. He is the top of our list for any future landscaping work we decide to do.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your patience and wonderful review, it was a pleasure working with you both! A letter of apology has been issued and mailed to you from James Dick Concrete describing where the concrete encountered issues. I look forward to many more relations in the future Jomo!

8/10

Our existing roof was starting to show its age and we started the process of having various companies come by and provide estimates. After having 5-7 companies look at our roof we selected Turnbull Roofing to do the job as they took the time to explain what they were going to do and answered any and all questions we had. Steve was very patient and was a pleasure to deal with. Three weeks after we selected Turnbull as our roofing company, they had the roof installed on our home. We love the look of our new roof and the the job was completed in just over 4 hours. The only negative we found was the clean-up wasn't as thorough as we expected it to be. While we knew we would find a few stray nails here and there, obvious pieces of debris from the job were left on and around our property. All-in-all, we are satisfied with the look of our new roof.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Pay more attention to the clean-up after the completion of the job.
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Company Response

Hi J & K,
Thank you for the kind review of our performance. I am glad that you both are happy with the job that was done. And I also appreciate you letting me know about our clean up, which in this case, was less than perfect. I would've been more than happy to come back to correct this, given the opportunity, and sincerely hope it would not prevent you from calling us again in the future, or referring us to your friends and family.