Jan F in Toronto

Satisfaction with A&A began with my estimate meeting with Brad. I had a long list of masonry items needing attention but was asking about only 2 because they were (what I thought) the most expensive and in need of immediate attention. He informed me that I didn't really need the level of repair I had been led to believe and his estimate was below the minimum the company requires ($1200.00) to take on an assignment. I trotted out another larger item that brought me to the minimum which was far below what I had budegeted for the work. As a result I was able to have an estimate for parging my indoor basement wall which was also reasonable. Sign me up! Oh, and no deposit required thank you. I was in no rush to have the work done so was put in the queue. About 3 weeks later Andy called to book the next day. Joe and James showed up bright and early and decided to begin in the basement. It took them 1 full day in cramped and uncomfortable quarters to complete the work. It was done to a much higher specification than I was expecting too. Next day all the exterior work was done. They clearly explained what they were doing and why. Very personable young men. Also extremely tidy. Both indoors and out were cleaner than when they started. Obviously I would recommend A&A to anyone for this sort of work. The company is very commited to customer service and makes a follow-up call to ensure everything is to the customers standards.