Reviews

10/10

Leanne and Cody are great - they did an incredible job painting our empty new townhouse before we moved in. They first helped us selecting colors and were able to book the service in a short period of time. The house was ready in a couple of days and we liked it so much, that a few weeks later we hired them again to work on our basement. Wonderful value for your money, super clean, friendly, fast service. Totally recommended!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for your awesome review ! We had a blast!

0/10

We bought a house, had it painted and decided to hire the cleaning services before we moved in based on the great reviews they have on Homestars and Google. My suggestion to people is: please read the bad reviews first. I scheduled the cleaning a week in advance, last Tuesday, at 10:30 am and sent them a list of items (which, honestly, were not that demanding) that I wanted to have cleaned: windows, inside cupboards and closets, wash the carpet, clean the floor, clean the bathrooms (including wiping the bath tiles because of the painting). The day before, I cancelled the outside window cleaning because it was raining. On the day of, I got a call changing the cleaning schedule to 1:30 (was it because I cancelled a part of the service?). So, I don't know if the cleaners were in a hurry to go home (mine was the 3rd house they were working on that day) but a lot of things were not done. The cupboards were dirty, bathrooms were not cleaned and whatever product they used on the floors made them really greasy (it looks like the product left a film layer). The carpet cleaning and inside windows are great, but everything else was a waste of money. I called the company asking for a detailed invoice to understand what exactly was done (I wasn't in the house when they cleaned it), the document had 3 lines: cleaning, carpet cleaning and antibacterial fogging. When I called them to complain, Caroline (the owner) was rude (maybe because it was Thursday afternoon, right before the Easter holiday) and offered a "touch up cleaning service" which I refused. After pushing it, I got a 13% refund. Honestly, that is not nearly enough - I had to do the work all over again! I do not recommend their services.

Approximate cost of services:
$580.00
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Company Response

The reviews you are leaving are a surprise. You signed a form stating you were happy with the clean after the walkthrough and you were given $80 off a $250 cleaning bill and the antibacterial fogging that was needed for your house, worth $80 at no charge. That is more than 50% not 13%. I answerred your call after hours on Easter weekend and in the spirit of the holidays I asked what would make you happy and then I gave you that and wished you a Happy Easter. The standard in this Industry is to fix up areas that need more attention, this is why we asked you to check the cleaning before we left.