After buying our dream home and doing some renovation work we realized that the beautiful kitchen that came with the home needed some minor repairs and touch ups. After some investigative work we determined that it was a Valentini kitchen. We found the number and made the call to Valentini amd left a voicemail message outlining what we needed done. We didnt hold out much hope for a call back because of the small nature of the repair work required. But to our surprise not only did Piero call us back but he had his brother Tony at our home within days to give our kitchen the TLC it needed. The response we recieved and the work done to our kitchen was very prompt and professional. Working with a company that cares about its product and has awesome customer service skills is always a pleasure. Our appreciation goes out to Piero and Tony. Thank you Fani and Emmanuel
- Company Response
Thank you Fani & Emmanuel for your kind words and review here on Homestars, we appreciate it so much. From your initial phone call and how you sounded over the phone, knowing that you weren't sure we would come out to see what needed to be done, I knew right off hand that I would catch you off guard by saying " off course " we would come to see what you needed done as we take pride in all our past work. Knowing that you purchased a home that had our Kitchen in it, we wanted to make sure we could do everything possible to make you happy even if it was a small project. Our late dad always made sure that every client he worked with was a client for life and that service to our clients was the most important thing to keep our clients coming back. That being said, as you were describing the Kitchen in your newly purchased home, I knew right off the bat that it was a gorgeous High End Kitchen that I designed and that my brother Tony installed less than 10 years ago. My brother Tony came to your home to asses what needed to be done and he was able to do the minor repairs and make your kitchen as beautiful as it looked the day we installed it years back. Thank you again for the very kind words, we look forward to working with you sometime in the future, yours truly, Piero and Tony.