Got poly-B pipes replaced in our bungalow. It was a worry free experience. I didn't have much time to oversee the project, but things were done exactly as I was told when Morley first came in to do the estimate. Communication was good. Addressed all my concerns and minor requests. A reasonable number of holes were cut on the walls and ceiling. Morley and his crew are very skilled and experienced in poly-B replacement. As a comparison, I also had another plumber coming in to get an estimate. Morley's solution was way more elegant, really minimizing the damage to existing walls and ceiling as well as any other furniture or structures that are in the way.