We had just gotten back from our Vegas vacation and arrived at our house at 1:00 am (in april) the house was very cold. Both my husband and I had to work in the morning, my husband went to look at the furnace and was not able to get it going. First thing in the morning I called Merlin Mechanical, they had someone at the house within minutes and my furnace was repaired by days end. They ordered the part and had it and installed within the same day. Great service and great customer service. They have also installed a gas line for a fieplace for me. Every dealings yet has been great. I would refer friends and family there for sure.