In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.
- Approximate cost of services:
- $4,400.00
- Company Response
Thank you so much Marilyn for the wonderful review. We want all our customer's to take full advantage of every rebate program available to them in the province of Ontario. HVAC companies who don't mention the program to homeowners most likely don't have the proper licences and accreditations in order to qualify to be participating contractors in programs like SavOnEnergy or the Green Ontario Fund. Every homeowner should ask any company that comes to their home for a copy of their TSSA Membership (The Safety Stands Authority) Membership to the Ontario College of Trades, Membership to the WSIB (Workplace Safety & Insurance Board) and Proof of Liability Insurance. We appreciate you trusting us with your business! Kind Regards "The TWINTECH Team"