Marc in Mount Brydges

Avoid AMJ Campbell at all costs. We had 3 companies quote our move and at first AMJ seemed to address our move in the most time efficient manner. AMJ quoted 6 movers so we could have an inside and outside crew to protect our newly renovated flooring and complete the move in 1 day. On the day of the move only 5 movers showed up, no phone call from the sales person or operations manager to let me know. Loading the old house took as long as what the sales person had quoted for the whole job. Upon arrival on the new place, the driver advised he wouldn't be able to back the truck up to our house and they needed to order a shuttle. Shuttle showed up 2 hours later (9 pm) now and they spent 2 hours unloading the truck and called it a night at 11pm. They then returned in the morning with a crew of 3, not the 6 again that I was promised. it took them another 7.5 hours plus they didn't have enough people for an inside and outside crew, thus our brand new flooring ended up with a couple large scratches and dirty brand new carpet. We had to leave to the lawyers and the movers weren't finished and when we came back stuff was left anywhere and everywhere. The move happened 3 weeks ago and we are still looking for stuff as they didn't pay any attention to how the boxes were labeled. I have followed up with the sales person and management with no response. They think they've done me a favour by not charging for the shuttle and removing some surcharges. They were a let down from the second they showed up and continue to be a let down with their follow up and ownership over a poorly executed move. @amjwestontario