We bought our window coverings by levalor and one of them broke we took it back to home depot and they took care of everthing (returning/reordering). They appologised and phoned us when the our product was ready.
Called the roofer to fix a leak. Told me they fixed the problem and their work was great. A week later when it rained again we had the leak from the exact same spot. So I called them back. When they came back they said it is a different problem, a bigger problem and we have to pay extra to get it fixed, even though the leak was from the exact same spot
