Our tree had a large broken branch, hanging dangerously 40’ above my neighbor’s deck. Rick, from the office, responded to this HUGE SAFETY ISSUE with a phone call, & within a short period of time Peter the owner arrived to assess the situation. We were so impressed with Peter’s commitment to safety, his honesty & knowledge. He patiently answered our questions; while educating us about our aging Sugar Maples. We hired him on the spot! Next morning Henry and his crew arrived. They worked in perfect synchronization. Henry removed both our maples dead limbs, carefully lowering the branches to the ground while the rest of his team carried them to the chopper machine & spotlessly cleaned up both of our yards. As Henry was leaving we verbalized our inability to trim the top of our overgrown Juniper and within minutes Henry completed this task at no additional cost. A big THANK YOU to Peter, Henry and the entire team of Rooted Tree Services for coming to our aid within 24 hours from initial contact to work completed. “All the cards just fell in place” as per Rick’s words in summing up this fantastic service! Peter went out of his way to make this all happen because this hanger branch was a safety issue. We highly recommend these expert arborists to all our neighbors, friends and family and will without doubt be using them again.
- Company Response
Thank you so much for your kind words. We look forward to working with you again soon!
Rooted Tree Services