Reviews

0/10

If I could give zero stars I would. Called Adams for a leaking dishwasher. Serviceman said he could not find a leak, but if it was leaking he suggested the entire motor unit would need to be replaced, roughly $550. So I purchased a new dishwasher under the impression that mine was a costly repair for an older dishwasher. When removing the dishwasher, I found the problem, the hose clamp had failed. I called Adams to tell them what the problem was and they re sent the serviceman who confirmed that all was needed was a new clamp, and that he would order one for me. Three days later they called me to pay for the clamp, which I was appalled that after I found the problem, showed the trained serviceman the problem and had already paid $90 service fee that they still charge me for the $13 clamp. They said they would not charge me but I would need to pick it up. I picked it up. turns out it was the wrong clamp, it was too large. I then went and purchased my own clamp. I was then able to to install and repair my dishwasher. I went to return the new dishwasher knowing that a replacement hose clamp would be considerably cheaper than a new dishwasher. However Canadian Appliance Source was charging me a $300 restocking fee on a $1200 dishwasher. I now have two perfectly good dishwashers, and Adams cost me $90 for a useless service visit, $5 for the new clamp, and $1200 for a new dishwasher; purchased under the pretence that my original was too costly a repair.

Approximate cost of services:
$1,295.00
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10/10

If you have Bat's in your home there is only one call you have to make,that's to Ken at Bat's Canada. I have been a home owner for over forty years have had numerous so called professionals in to do work on my homes and not one of them come close to Ken and his associates professioalism and commiment to their work. He said they would be there in two weeks on the 25 of August and he was, quoted a price and stuck to it,answered all my wife's questions, (there were quit a few) took his time and didn't rush her or brush her off, said he would be back early October to remove the bat doors and was there first week of October, we didn't have to phone and ask when and if he was coming he was there as promised. Since Ken and his associate have sealed our house we have had NO bats in our home. Happy Wife Happy Life Thanks Ken.

Approximate cost of services:
$2,000.00
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Company Response

happy to help