We had a drain leak in our ceiling damaging the ceiling and our dining table. Our insurer sent Mr. Gallant promptly to out home(under 2hr response time), this was the best part of the experience. After the initial removal of 8'x8' of drywall and two days of fan driers we did not see anyone for close to 5 weeks although we contacted the contractor and out insurer. The contractor was "very busy". This was a small job but still an insured claim and a big issue for us as we were without our dining room for two months. Initial repair time was 2-3 days as per Mr. Gallant, the first crew were in our home for under 4 hours(6 weeks after leak), the ceiling repair was poor and very visible, when the lighting was put back up the circuit was shorted and required an electrician to come and repair a week later Mr. Gallant arrived to inspect and agreed it required a strip/spray again. Each time this required us to take time off of work, The second repair is better but still visible, we have decided to live with this and do the rest of the paint/trim touch ups ourselves, for our 1000.00 insurance deductible we were disappointed. Seems this contractor has too many jobs on his plate and does not inspect/supervise his crews during the process. Communication is key. Dave
- Approximate cost of services:
- $3,500.00