Reviews

0/10

Anyone who knows me knows I don't post negative reviews of companies online however we've had a very bad experience with Finley Roofing and they are now threatening to put a lien on our house when we never had any work done or even picked out any products for them to use. Our experience with Finley Roofing.... They came and did a free quote for us on July 31st 2017. My husband wasn't home and it was just me and my 3 children who were inside. He showed me the quote and invited me to look at sample colours. I had to get back inside to my children, as one is 9 months and a 2 year old so they can't be left unattended. He was pushy and talked bad about other roofers. I ended up signing the contract to get him to leave. We had a couple other quotes that came in at least $1000 cheaper and my husband ended up calling them to cancel on August 7th. They waited over a week to call us back and told us we owe them 15% of the quote of $7100 in order to cancel. We said we didn't have that much money and he said he'd call us back. Another week later he called back and said we can make it all go away if we send an email money transfer that day for $250. We didn't send the email money transfer and called consumer protection agency. They stated that we have 10 days to cancel the contract, even though Finley Roofing said we only have 3 days. On September 10 they called us back and said we have to pay $250 for their cost of cancelling since it was outside of the 3 days. I informed him consumer protection said we had 10 days which we were well within, he informed me he would be putting a lien on our house to pay the 15% cancellation fee because their contract means more than what consumer protection agency. What is the point of consumer protection agency if businesses like this feel as though they can do whatever they want?

Approximate cost of services:
$7,100.00
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