Hired Nice Guys to install new liner in my above ground pool. Upon arrival they were friendly and courteous. Soon into the install they discovered they had the incorrect liner. Evyn had stated he would get another and let me know when available. After waiting a few days he did come back and installed but ran into missing parts when installing the return. I didn’t hear back from him at this point and had to keep following up for a return date. I was a little concerned at this point as there was no communication from him whatsoever. He ended up sending his dad to complete the job. After the pool was filled I was able to get in the pool to inspect the bottom of the liner. Immediately felt a sharp object protruding under the bottom of the liner - called immediately. Did not take any ownership but said to fix the pool had to be drained and liner pulled back. Not once did he offer or commit to do this. Since then I have found another sharp object at the other end of the pool. I have messaged throughout the summer with zero response. Looks like I will have to hire someone else as well as refill them pool. I would Not recommend this company to anyone as you do not hear from them when there is an issue. Not at al willing to stand behind their work !!
- Approximate cost of services:
- $900.00