I cannot stress enough to believe all of the negative reviews you read! We gave Mid West a chance, despite the reviews, and I will never recommend them to anyone. Everything was wonderful leading up to the moving day. Even the movers who came were down to earth and friendly. We had no problems at all. Our stuff was moved from Edmonton to Mississauga. Upon receiving our delivery, my Muskoka chair arrived broken (which I sent a photo of to Sue, who didn't acknowledge it whatsoever. Although I said my boyfriend would be fixing it, there was still no response or apology regarding the issue itself). We were (and still are) missing two boxes. I originally sent an email to see what was going on with the missing items and heard nothing back. I followed up a few days later and was told by Sue that she would contact me later that day but yet I still didn't hear anything back. Once the time came to actually do the job and look into where our items were, it seemed that Mid West had zero care in the world. I had to send a rude email just to get a response back. With a $350 deductible and only $0.66/lb it isn't even worth claiming and giving them even more of our money. They completely disregarded the issue and have no care that their company lost our items. There are only a few places the boxes could be - in a warehouse, at another clients house, or they were taken. As great as they were prior to the move, once things got serious they were completely useless and couldn't care less about their clients or the employee errors leading to the client issue(s). Seriously, believe the reviews and don't give them your money.
- Approximate cost of services:
- $1,300.00