ingrid in Kingston

While renovating two guest bathrooms, I purchased toilets from Gus'. The first one, double cyclone, worked well for 1 year then made continuous water leaking sounds. The latest one, triple cyclone, does not flush properly and it is necessary to use a toilet brush after each use. The staff at Carlingwood store were not helpful in the least and, even after multiple trips to the store, left us with unresolved problems. We were told there was a one year warranty - other brands offer 5 yrs. Parts to address the problem were not available and we had to do our own purchase. I will NEVER purchase another item from Gus'.