Reviews

0/10

Take your business elsewhere! Quite unhappy with the warranty service I recieved from this store. Extended warranty has no value! The process is difficult, slow, and ultimately fruitless. The Brick sent a 3rd-party inspector who diagnosed that there was a defect on the springs. Later the Brick "adjudicated" and said that a metal spring dangerously poking out was "normal wear and tear." Untrustworthy.

Approximate cost of services:
$1,603.00
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10/10

On one of the coldest days of the year, our furnace broke. After lots of poor service from Reliance, our neighbour recommended Martino HVAC. Well, they actually recommended Prima Air, who has now part of the Martino Group of Companies. Communications with Martino were very good: We started by submitting an inquiry on the website. That was followed-up by a friendly phone call, and then they paged someone to give us a quote on a Saturday afternoon! The installers from Marino were clean, thorough, and did a really nice job installing a new, high-efficiency Goodman furnace. They even noticed an error in the installation of our Reliance Hot Water tank, and fixed it at no extra cost! I don’t hesitate to recommend their services!

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for your review Paul. This is a great review for prospective customers to read about the experience they can expect from Martino HVAC.

On the coldest day of the year when your furnace stops working is when you need your heating company to be there for you the most.

After reading this review, prospective customers will know they can trust that Martino HVAC is a company they can rely on.

Once again, thank you and we look forward to serving you again in the future.

10/10

This is the second time I've hired this company to do garage maintenance; one for a parent's home, and later for mine. He explained reason and costs for all parts and repairs. He did a good job and I would recommend him again!!

Approximate cost of services:
$239.00
1 of 1 people found this review helpful.
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Company Response

Paul, Thank you for taking your time leaving your feedback here on homestars. Thank you for your loyalty and we're very happy that you are satisfied with our services. Thank you very much for your recommendations and if you need our services in the future, we're one phone call away. We would be happy to help you again.