After checking 4 other suppliers I was unexpectedly impressed! Pam greeted & assisted me immediately showing me several suitable carpets & giving me samples. After browsing on my own I decided to add another room to my project. Even though my choices were not confirmed I was given an itemized estimate. That was Friday; measurements were taken Saturday, installation was Monday. Everyone was friendly & competent . The in stock carpet saved me a 2 week wait AND I saved 20% compared to other retailers!