Michael & Lisa Ball in Oakville

I saw this site AFTER I signed a contract and began to worry! My husband and I though we would never see these guys again but when I made a call to Harris our salesman, he got back to us right away. I didn't mention that I read the reviews on this site just to see what they would do. Well, to our surprise, they came 1 day late, but then again it was raining for a few days before and we were very shocked how fast everything was done. We thought this would be a 1 week job but they came at 7am sharp and were done everything by 6pm! The workers are extremely nice and paid attention to detail. Our whole street was full of big trucks and machines and my children where excited to watch. The owner David was on his hands and knees the whole time laying our custom design pattern of stones. He was very pleasant and funny as where his staff! They really do take pride in their work and although we had a few lower quotes (the lower quotes were going to take 5-7 days to finish our project) and many higher quotes, we still went with them as our salesman explained that they use all new and the best materials. Overall we were quite impressed with everything, it turned out better than we expected. As we went to pay David, we did finally mention that we were concerned with these bad reviews but he explained that out of 400+ projects they do each season, there is always a few customers that want to change the contract or ask for extras for free and get upset when they dont get their way. I guess with the few only bad reviews and the many projects they do, the percentage of people complaining is very low. So I thought I wold take the time to give our opinion, as we have no complaints whatsoever. We would not hesitate to refer Inhome Services to anyone!