KM in Toronto

Yesterday, I had Keith replace the foam on all of the cushions of a couch. I found him to be pleasant to deal with. He clearly explained his process, and provided a few options only after he understood what was bothering me about the cushions. He was able to do all of the work in about an hour. The couch looks a lot better (which surprised me because the cushions were in good condition, just too soft for my liking). I plan to have him reupholster a chair in the near future.

I hired Daryl for a variety of fixes to the exterior of my house (holes, broken bricks etc.) that were a result of a renovation. My partner and I found Daryl to be quite personable. He left us feeling confident he could do the work, and his quote was competitive. We had to wait a bit for his company to be available to do the work (we contacted him in august, probably a busy time), but one the job was booked, it was executed as promised. I would recommend contacting him if you have masonry work to be done.

Downtown Roofing was recommended to me by one of the top rated roofers on this site who doesn't service the west end of Toronto. I had had a chimney removed and skylights that were improperly installed (by a friend) and leaking on a flat roof. I wasn't sure if I'd need to replace or repair the roof. Aaron came promptly to take a look. He was very professional about the mistakes my friend had made (some other company representatives made fun of the work, which I found counterproductive and highly unprofessional). His quote was competitive, and even though I asked for quotes for both replace and repair (once he said that was possible), I never felt pressured to do the more expensive job. On the repair day, the company arrived as promised, and checked in with me about a portion of the job that affected the interior. The skylights look great. I'm confident they'll hold up in future storms.

I hired DanMac because they were recommended by a company that was doing a waterproofing project for me. They had to install a sump pump for me and feed a pipe through a joist to the exterior of the house. The owner of the company (Stewart) is a good guy. He came on site and we discussed some other possible projects and I never felt like he was pressuring me to do work or trying to squeeze out extra money from me. He recommended doing some things and holding off on others. Unfortunately, the day the job was to be done, the plumber who was coming to take care of it arrived closer to noon when he was supposed to be there between 9 and 10:30. When I followed up just after 10:30, the dispatcher was unaware that he was not on site. Now, the property is a rental property, and I was not able to be there to let them in, but my tenant was on site. When I arrived in the evening to inspect the work, I was surprised to see that two holes had been punched into the ceiling drywall i n the main basement area. One was so far away from where the pipe was supposed to be directed, I couldn't conceive of why the plumber had made that decision. The pipe was supposed to have been fed out through the furnace room, but it ended up being fed along the wall that was waterproofed (not a big deal), but I was not consulted about the change in location or the punching of holes in the wall. I would have appreciated a phone call. Stewart dealt with the complaint promptly. He met me on site the next business day and has agreed to compensate me for the damage. We have yet to settle up, so I will amend this review (positively or negatively) depending on how things go. Update: Stewart kept to his word and discounted the invoice to compensate me for the cost of the repair work.

I bought a new house and when I took possession, I discovered a little mold and water damage on the baseboards in the basement. After going through a series of frustrating (and ineffective) fixes that my general contractor recommended, I decided to call in waterproofing specialists to solve the problem. Water was coming in through cracks made by improper lowering. Darby's company was awesome from beginning to end. We made an appointment more than ten days in advance and he showed up as promised and on time. His quote was highly detailed and matched what he quoted in person (which didn't always happen with some of the top rated folks here). The quote arrived exactly when and how he described. I did have to wait almost two months for him to be available, but it was certainly worth the wait (and the leaking was an annoying, but definitely not pressing issue). The job went exactly as promised (day one, dig down trench in concrete and install barrel, day 2 weeping tile, gravel, and barrier, day 3 restore concrete. I was really pleased with the crew, their professionalism, and the state of the space when they were done. Highly recommend.