Michael in Toronto

I contacted Shuttle Moving Co. to help move a heavy (300-400 lbs) cast-iron bathtub up a flight of stairs. They typically move pianos, but were willing to accomodate my request. They showed up, on time, well groomed and well mannered. After a quick few minutes problem solving on how to accomplish the task, all three strapped the tub to a sled and safely pulled it up a narrow staircase on its side. They let me install the clawfoot legs and then manuvered it into its final spot. They also helped me move a relatively heavy bathroom vanity, which was not in the original job detail. Good people. I highly recommend for any heavy lifting.

After calling around for a few plumbers, Brad at Grizzly answered my semi-urgent request to provide a quote for the complete removal of an old 3" cast iron stack and provide the rough-in of our bathroom on the second floor. Dan and his apprentice were courteous, thoughtful, and generally really friendly guys. They were able to bring my entire plumbing system up to code within a day and a half of work. Now here's where things get interesting and the reason why I'll always call Brad at Grizzly for plumbing services... My wife was 8 months pregnant during the install, so I was getting pretty tight on the time. Unfortunately, after reinstalling a 3" abs plastic stack vent in the furthest corner of the bathroom, I made some measurements in our very modestly size bathroom (the standard 9' x 5' of The Upper/Beaches). There was no way that I could fit a standard 5' 6" free-standing clawfoot tub in there horizontally even though I just moved the wall out another foot to make it 9' x 6' because the stack jutted out from the corner by 3.5", which would've ballooned to 4.5" with wall tile, etc.. This threw all our plans off. I was devastated. My wife, who was weeks away from giving birth to our first born and having to deal with a "temporary" shower in the basement, was not very happy to say the least. Here's what Brad did: I emailed him and he called me back within a couple hours. He promised to come by and help to find a solution that'll work for our dream bathroom and appease my wife. A couple days later, Brad and his apprentice came by my house after hours (i.e. after working another job) to successfully re-rout the stack vent. Not only that, but it was Brad's wedding anniversary with his wife. I may have delayed Brad from coming home for dinner by a couple hours, so I hope his wife forgives me. But rest assured, we are very grateful clients. At the end of the day, Brad gained a life-long client and I feel like I gained a friend.

We chose Frogbox after I helped a friend move a few years ago. I remembered it was a little more manageable with the green plastic bins and the environmental impact was noticeable. What I didn't' consider was the increased stability or security these little boxes provided. I have quite a lot of expensive electronics among other breakable things. Having these boxes probably saved me a lot of replacement costs from damaged stuff. Extremely worth it in my opinion. Both the drop-off and the pick-up guys (two different people) were extremely nice, well mannered, and courteous. They showed me how to setup the big wardrobe box, which made packing my clothes/suits really simple and quick. I especially liked that their Frogbox van was clean, quite, and well maintained - not the eyesore of most moving company truck/vans. I would definitely recommend Frogbox and will use them again if I ever decide to move.