I bought a wonderful statue, several vases, lots of Christmas gifts and house warming gifts from here. It's right downtown and the location is always busy. The employees know their stuff. They are very helpful, I absolutely loved their service and prices!
Love everything in this store, it has such a nice, rustic feel to it (sometimes) and modern other times. Beautiful stuff. Going to buy another throw next week...I got a chair from there as well, the customer service was great, the chair was in perfect condition and the sales person was very helpful.
Thank you for your review! It is great to hear that you had a positive and helpful experience with our store.
I bought a double size Madison Bed. The Double size mattresses from Brick and Sleep Country are standard sizes and they do not fit this bed. I went back to Structube and the manager tried to convince me that the mattress is supposed to be in the middle of the bed with at least 1.5 inches space from each side (because according to him it's supposed to expose the BOTTOM woden frame). The double mattress I have is standard and looks like its floating in the middle of the bed with about 2.5 inches empty space from each side, exposing the inner frame. Their display bed in store and on the website doesn't EXPOSE anything other than the white sides (no frame exposing). Seriously, how can he even use that argument when the bed in the store is fine? Such disrespect for customers at 5233 Yonge St, North York location. I would NOT BUY FROM STRUCTUBE. The manager didn't even offer a reimbursement (at one point he laughed at my frustration and that of my mom's). I spent over 2000$ at that store. He kept clinging on to his argument that the mattress is supposed to be away from the sides of the bed...are you kidding me? The bed in THAT STORE and on the website doesn't have any space between the mattress and the sides, NONE (plus his argument makes no sense). It seems to fit snug and perfect. He then tried to tell me that double mattress and full mattress are two different things. How can you be a manager of a furniture store, sell beds and NOT know sizes? Eventually he admitted he doesn't know what he is talking about. I called the BRICK and put them on speaker, they confirmed standard mattress sizes for full beds. At least now he is aware that there is no difference. I also suggested Google :) I would NOT BUY from STRUCTUBE.
