Home Owner in Toronto

This company signed up my neighbourhood block over 1 year ago - 12 homes in total, but NOTHING has been done!! We have contacted him, our neighbours have contacted him, but they keep on giving us different excuses why they never started. At first, it was because they were waiting for the grading. Then it was because 1 home never signed up. Before Easter, people were told everyone signed up and he would start in 2 days. After 2 weeks of waiting, he was contacted only to come up with yet another excuse - again it was because of the grading and he could not get in touch with a home owner. I spoke with our builder and the City, and confirmed that the grading had been completed last year. Meanwhile, we have seen him do other neighbourhoods in our area. Here we are, with contracts signed in April, 2016 and no fences!!!! Our hands are tied because he is so unprofessional that he cannot even get his fallacies straight! The owner and his workers are extremely rude, unprofessional and very aggressive. We regret signing up with him.