Reviews

10/10

we did a major renovation that included siding ,soffit and fascia and eavestrough. everything looked great for the first week. the Reynolds crew was driving by the house and notice a issue with the siding. they called me to tell me they would be back the next day to fix it. they replaced the siding and the same issue occured so they called in the siding company who came over and took a sample to be tested and discovered a problem with the siding . so the siding was replaced for the third time. all because their crew had noticed a problem and wanted to make it right. Jump ahead 5 years and we are doing a major renovation on the interior of the house and we discovered a small problem with the way the additional insulation board was installed in the original job. I called Ryan on a Sunday and he came right over and took a look and said that he would have the problem corrected in the spring. However 2 days later i got a call saying the crew would be here the next day to correct the issue. I will be using them again for our next project as they do great work and they stand behind their work

Approximate cost of services:
$10,000.00
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Company Response

Hi J,
Thanks for the superb and detailed feedback! We're pleased that we were able to resolve the issues for you. Standing behind our work even after the initial install 5 years earlier is just how we do business. As a family company, we aim to provide this level of service on each installation. Our team is dedicated to delivering an extraordinary experience at every turn. We're pleased that we were able to exceed your expectations and appreciate your recommendation.
Best regards, Shawn.
Co-Owner Reynolds Brothers Exteriors

9/10

had Eaves troughs/ Soffit /Fascia/Siding Leaf guard replaced. Am molstly pleased except for the siding on the front side of the house. the guys drove by and saw that it was buckling. THEY call me and said it would have to be corrected (i did not have to call them (very good customer service. the guys came back and replaced the siding. However it is starting to buckle again. I have spoken to Ryan and he is going to take another look. for the most part i am happy with the work and the crew was great to work with

Approximate cost of services:
$11,000.00
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Company Response

HI Jwaagnello, We are sorry that you've had challenges with your siding. Ryan Reynolds from our office has reached out to our siding supplier. Our supplier rep. is currently dealing with the issue and we hope to have this resolved for you very soon. If you need anything in the meantime, feel free to reach out to us directly at out office 705-896-7959.

Best regards, Shawn Reynolds and RBE Team.