Hot water tank valve breaks the bank
A couple weeks ago I had the gentlemen plumbers come to my acreage to camera my septic system and the two guys that came out were great. So when my mom had a leaking valve on her hot water tank that I couldn't make it over to fix for her due to other commitments I felt comfortable referring the gentlemen plumbers. BOY WAS I WRONG!!!! First off the guy shows up late. Then he hits her with a 640 dollar bill to replace less than $100 worth of parts and one hr labour. BUT WAIT THATS NOT ALL!!! After the guy left later on in the night mom went down to make sure her leak was all good and to her surprise there was still a leak. When she called the plumbers back they told her they were sorry and they could have a plumber there in a couple days and she should just turn her water off to prevent any damage. So not only are they over charging they didn't fix the problem she overpaid for. My mom is no plumber so she didn't know how much this kinda thing would cost, so she signed off. This company is a joke. ANYONE LOOKING TO HIRE THIS OUTFIT BETTER HAVE DEEP POCKETS AND ALOT OF TIME TO WAIT AROUND FOR THE PROBLEM TO GET FIXED MAYBE THE FIRST TIME IF YOU ARE LUCKY. Never will recommend these clowns again. The photo is what 640 gets you. FYI water tank is original just the copper was "fixed" note the water on top of the tank that was fixed.
- Approximate cost of services:
- $640.00
- Company Response
We're genuinely sorry to hear about your experience and the issues with the service provided. This falls short of the standards we strive to uphold. We would appreciate the opportunity to investigate this matter further and address your concerns.