Decent job overall, but process could have been a bit clearer up front. Things like what was standard vs upgrade, actual timeline (which is not 3 weeks, despite the fact that they work 6 days a week) , etc., would have made the experience a bit more enjoyable. Finished product is nice though, despite it coming in more costly than originally anticipated.
- Approximate cost of services:
- $40,000.00
- Company Response
Hi Scott,
Thank you for your feedback. We are very happy that you are satisfied with your finished product! If you have visited our showroom, our products are labelled "standard" vs "upgrade" so you, as a consumer, are aware of what you are deciding to go with. We do apologize if you feel things should be clearer, please feel free to provide us with some ideas on how we can improve this. You are correct, we pride ourselves in our 18-day finish guarantee, however this is for a beautiful open concept package. If you add additional rooms or additional items/upgrades, the time frame may increase due to product delivery and installation time. Please feel free to contact us at any time if you have any questions or inquiries so we can assist you.
Thank you,
AGM Renovations