macstudenthouses

20 July 2017 CARPET WAREHOUSE --- Oakville & Its Owner Dominic Tonelli: TRULY OUTSTANDING --- Customer Service + Product Choices + Installation Service + Highly Competitive Prices + COURTESY & RESPONSIVENESS. June 2017 --- We had all the house flooring & curved O'Hara Stairs x 2 ---replaced in our home --- and --- Dominic Tonelli & Carpet Warehouse were recommended by our Painting Contractor... Dominic --- made 2 visits to our home with options for Stair Carpeting on our O'Hara Staircases x 2 --- which required not only superior quality carpets but also required specialised installation... We settled on the best quality New Zealand Merino Wool Carpet for our Stairs AND got excellent pricing for the value we received. Dominic's son Chris --- helped in various logistical matters to smooth the process from: purchase + customization of various other carpets & components we decided to purchase + installation + final payment. Dominic's Installation Team --- Scott (Leader) & Quinn --- came on site 2 weeks prior to install date --- to recon the work required --- they took pictures and explained to us the nature of stair carpet installation + time required = ~3 full days... We were very surprised at this time requirement. We were soon to find out === EXCELLENCE in OPERATION... Prior to Installation Start --- Dominic called us to confirm schedules + installation procedure + and our satisfaction w the Installer's visit. Scott & Installation Team: Scott PERSONALLY DID THE INSTALL WORK --- he checked & rechecked measurements at least 3 times... INSTALLATION went in 3 phases on 3 Consecutive days ===> 1) DAY 1: Template EACH STAIR TREAD (of 26 Treads) with exact measurements for EACH stair tread's curvature + draw a scale template diagram on paper of EACH STAIR Tread --- for use --- to cut the custom underpad & CARPET. Each template (26) --- was labelled & numbered for each of the 26 Stairs onb 2 Stairways !!! 2) DAY 2: Cut EACH Stair Tread Carpet Segment to Match Its Template AND ALSO CUT Its Custom Tread Underpad Individually & ALSO GET Carpet Edges Professionally Bound --- so that --- the wool would NOT come apart. 3) DAY 3: Install each stair tread carpet AND clean the mess of carpet particulate debris + do a joint inspection of the work completed. BTW --- Installation was extremely meticulous --- being that --- each carpet segment had to be fitted & wrapped around each stair tread over a custom underpad pre fitted on the tread AND THEN the 26 custom carpet segments were installed in a tedious & meticulous manner ===> STAPLED DOWN so that NO STAPLES WERE VISIBLE !!! IT WAS TRULY OUTSTANDING RESULT... Scott & His assistant Quinn --- were thoroughly professional + DETAIL ORIENTED + polite + CLEAN... It was indeed a pleasure to pay Dominic for the services received... You Get What You Pay For: EXCELLENCE !!! Thank You --- Dominic + Chris + Scott (Installation Team Leader)... We Unconditionally Recommend Dominic & CARPET WAREHOUSE ---for all Your Carpet Needs... They Delivered EXCELLENCE for our Home. Sam & Triya, Mississauga...

20 May 2017 Frank Gartner, President, D & M, Doors & More. 416-820-0210 Hi Frank, PROJECT --- Custom Glass Shower Door System for Our Home... This letter is to thank the D & M TEAM --- for their exceptional synergistic professional effort --- in successfully delivering our custom shower door system - sold by & purchased from ANDY MOHAN (416-569-8701) of Tapworks (905-845-0004), Oakville. Your Reputation Preceded You: Doors & More has been in business for close to two decades now, specializing in Custom Frameless Shower Doors and Nothing Else. Customers get a 3-year limited warranty - the best in the industry. Doors & More --- Serves Toronto, GTA, Etobicoke, Mississauga, Oakville, Brampton, Georgetown, Kitchener, Guelph, Burlington, Hamilton, Markham, Vaughan, Concord, Richmond Hill and more. Frank --- Your PERSONAL Intervention --- ensured that our custom installation happened within one week, AND was accomplished with truly superior ATTENTION TO DETAIL, and Positive Customer Service Experience ---courtesy of Your TEAM: ANDY MOHAN (416-569-8701), Tapworks (905-845-0004), Oakville, a quality retailer for custom washroom & kitchen systems and specialized installation services; sold us YOUR custom shower door system v those of competitors. TARA, Doors & More, Helped Interface w Us & Schedule the Design Visit. JOSH, Doors & More, Did the Design Measurements --- VERY Meticulously. ROB & ORAL, Doors & More, Did the Install --- V Cleanly, V Carefully, VERY PROFESSIONALLY... It was indeed a pleasure (as an engineer) to watch this Installation Team --- ROB & ORAL --- working seamlessly together --- very diligently to ensure that the installation was done properly --- AND THEN --- THEY UNILATERALLY MADE Requisite Adjustments to the Installation to ensure perfect fit & water seal... They --- Cleaned the Work Area & Left My Home is a spotless state... Great WORK ETHIC & Customer Service Attitude & Result. Frank --- Kindly convey our appreciation & thanks to the D & M TEAM (416-820-0210), and ANDY MOHAN (Tapworks, Oakville - 416-569-8701)... Sincerely, Sam Chakraborty, P. Eng., Triya Chakraborty, MBA. Mississauga - L5L 3P4 Phone 905-569-3547