Nick

Had my Carrier (builder special) Furnace's Heat Exchanger die and had very bad carbon coming out of the exhaust. Although I didn't know how bad. My wife called CoreTemp the next morning at about 9:30am and Rich came by to inspect by 10:45. Wow. Needless to say the CO2 levels were off the charts. After providing some options, Rich and Eric were at my house at 7:30 am the next morning. The two of them are great people and were comfortable allowing me to watch their progress, and explained exactly what they were doing and why each step of the way. They removed my old Carrier and installed a new two stage Lennox and were out by 12:30. Best part about the experience is that each knew their limits and who was better at doing certain tasks then the other. Even though both could do it, it was nice to know they worked as a team and respected each other. The next day (today) it is -20 outside. Thankfully inside its now nice and warm. Thanks guys, it was a great experience.