…then Invision Hardwood & Decor is the place.
From the initial consultation in the well laid out showroom, it was clear that Dov genuinely had the client’s best interests at heart. He took the time to understand the objectives and vision of my main floor renovation, went to great lengths to explain the benefits and drawbacks of the different wood floor options and offered practical advice taking cost into consideration rather than simply attempting to upsell the most expensive option to meet my objectives.
When I needed to delay the installation date by a few days due to challenges with other trades, Dov did not get irate or push back. He listened and understood the reasons for the delay, explained his concerns and agreed to work with me to accommodate my request. After some back and forth, we agreed to a mutually beneficial revised installation date.
The solid hardwood installation took a little longer than expected mainly due to difficulties encountered in removing the existing floor tiles, however, the end result was an awesome looking floor with the stained original hardwood floor in the living/dining room perfectly matching the new hardwood floor on the rest of the main floor.