Kept a $5000 dollar deposit after producing 4 small cabinets
I engaged David, the owner of Sheremeta Custom Cabinets, to work on three woodworking jobs in my home (three separate rooms). We agreed on a price of 10,000 dollars for all three. He had a designer, he suggested, draw up plans for the family room fireplace/entertainment wall. I was charged 250 dollars for the drawings. I was asked for and provided a $5,000.00 cash deposit so work could commence. On the first day of actually installing cabinets, David arrived at my home with 4, 2 and a half x 1 foot cabinets as opposed to 2, 5 x 1 foot cabinets. The size he produced were not going to work for my, already purchased, home entertainment system that was taken into consideration when the drawings were created and agreed upon. David refused to change the cabinets. I suggested, before we go any further and David do anymore work, we terminate our working relationship. David agreed but kept the entire deposit and has never returned any of it. I offered to pay for the drawings, as they were the only thing completed. I requested by phone, text, email and by way of a lawyer that $4750 be returned but David has flatly refused. I would NEVER recommend this company. To support this highly negative review I would be happy to provide any backup documentation requested.
- Approximate cost of services:
- $5,000.00
- Company Response
That is not how the events happened and we built more than four cabinets for Brent. I do remember offering to re-build the cabinets in question at our expense. Customer satisfaction is a top priority at Sheremeta Custom Cabinets. We have a long list of customers, contractors, and designers that we work with repeatedly because we always do quality work.