I have been getting my washer & dryer serviced from Appliance Repair Guys since 2013. This year while getting the service done there was a problem with the drum it would smell after almost every wash cycle. The part was replaced and the smell still continued after filling out a warranty form for the replaced part the technician advices to run a bleach cycle to clean it out. A free doing this multiple times the problem still persists I sent an email on 3rd April 2017 no action has been taken. I keep getting a reply to my email saying the technician will call me. No one has called. I called today the customer service lady said she will have someone call me back. After being a repeat customer the after sales service is horrible.
- Approximate cost of services:
- $400.00