Reviews

10/10

We are long time clients of Isabelle, who is the Principal of Lux Design, and one of the most talented designers in the city. Isabelle designed our entire home and demonstrated a level of care that made us feel like she treated our home as her own. Her dedication to our project was evident on the very first day we began our collaborative sessions to brainstorm different styles for our home. She came prepared with an incredible collage of pictures to give us an idea of different looks that we could achieve. She spent a lot of time trying to understand who we were as people and sought to solicit our opinion so that she could truly design a house that fit our family, our lifestyle, and our own tastes. No detail was too small for Isabelle. Isabelle began with creating a new floor plan that maximized our space and increased its functionality. She was always respectful of our goals and found creative solutions where practicality, utility, and design came together. The process of selecting flooring, paint colours, furniture, lighting, art, and accessories can be a daunting task for any individual, but Isabelle made this seem simple and effortless. She created an interior design book where multiple ‘looks’ were selected for each room so that we could chose one that we felt was the best fit and even gave us the ability to mix and match certain elements together. With any project this large, there are going to be minor challenges that come up, which most people accept. What is most important is the manner in which these challenges are resolved. Isabelle’s actions and words have shown us time and time again that she is a champion for accountability. Regardless of what came up, whether it related to inventory that arrived damaged, or the need to modify an element of the design during construction, Isabelle dealt with everything professionally and ensured that we were completely satisfied. We also had an opportunity to work closely with Nazneen, who is the Director of Operations at Lux Design. She was always available to speak with and clearly had an eye for detail as each of the invoices we received were all accurate; not an easy task considering all of the moving pieces. Overall Isabelle’s design really pushed the boundaries whenever possible and as a result, our home is absolutely stunning!! She is an extremely talented designer and exudes passion for her work. We are so happy with the design of our home and could not have done it without Isabelle and Lux Design!

Approximate cost of services:
$0.00
Was this review helpful?
10/10

We hired Natanael and his Team to complete a very large renovation on our home. We are very happy with the quality of the work of Mauricio, Antonio and their Team. They were always polite, respectful, easy to talk to and work with and most importantly they took pride in their work. An LVL beam was installed to make our first floor open concept. Our Engineer, who has many years of experience told Natanael that this is the best work he has seen! We met with Natanael on a weekly basis and we were always aware of the progress. When an issue came up, we would meet and Natanael would propose solutions and we would decide on a course of action together. The project was on time as well. At the end of the renovation we had a few items to be completed and Natanael was quick to arrange for Mauricio to come back. There has always been great communication between Natanael, his Team and us, so even in the future if there were ever any issues I know that they would not hesitate to come to help us. We have recommended PP to our friends and they have been very happy as well. We highly recommend PP!! Overall we are so happy that we hired PP for our renovation. It is very difficult to find a great company like this!

Approximate cost of services:
$150,000.00
Was this review helpful?
Company Response

Hello Eileen: Many thanks for your kind words. We really appreciate you taking the time out to share your experience with us. Thank you very much for your trust and referrals, we count ourselves lucky for customers like you. We look forward to working with you again in the future; All the best, Natanael and his team.

10/10

Vule and his team did an incredible job on our marble bathroom! In comparison to previous tilers we have used Vule's workmanship is far superior. He was very reliable. Even when his work was complete, he was always available to answer any questions we had. Best tiler in the city!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for your review. It was pleasure working for you.
Vule
Vule Tile
https://vuletile.ca/home/
416-970-3232

10/10

We are very happy with the work that P&P performed on our bathroom. Mauricio, Antonio and Felix were very knowledgeable, helpful and professional. Their work far exceeded that of any contractor that we have ever worked with. We look forward to working with them again in the near future. Eileen

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hello Eileen: Many thanks for your lovely comments, we thank you for the opportunity and we look forward to work with you again in the near future. All the best, Natanael and the P & P team.