To preface, I am an engineer by background and am very handy. I am super particular and strive for perfection. This makes me a very hard-to-please guy. I did not just take Ideal Stairs based on their 10 star rating on Home Star and their impressive repertoire of pictures and video in their gallery. I engaged them after seeing the impressive quality of their work at a friends place, visiting their showroom with my wife and getting a detail explanation from Mesh on how they upgrade stairs differently from others. Though not the cheapest, I was convinced they would meet my expectations and do a fabulous job! This they certainly did and more! I am a very proud owner of a majestic looking staircase, the focal point in my house! Neighbours and friends who have visited immediately notice and are wowed by the rich look and the clean and sharp finish. This is what I have to say about Ideal Stairs team: As the owner / Project manager, Rajan progressively kept me informed of the work that would be done the following day. He takes great pride in his work and has a satisfaction- guaranteed approach! His crew are experts at what they do. Their work is organized, clean and meticulous, and they clean up daily after their work. I have curved stairs. I have learnt that this is a monumental work of fine carpentry! It has many facets requiring different expertise, is very labour intensive and a high precision job! If you want a masterpiece, engage Ideal Stairs!
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- Company Response
Hi Terence, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you chose Ideal Stairs based on the professional work we've completed for your friends and not just our reviews. We understand the importance of always keeping our clients in the loop on the timeline of the project, and we're very happy to hear this translated well. On behalf of Mesh, Rajan and the Ideal Stairs team, thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.