Private User

I decided to install the bedroom windows myself but was not too sure what options I wanted. The last time I installed windows I went to a local hardware store but I did not like the method of ordering the windows where the sales person sits with the screen in front of them and I answer the questions. I felt that I probably didnt either fully understand all the options or I didnt have adequate time to review them. I found Panes site and this was exactly what I was looking for! I created a profile and took my time researching each option that there was available. I received notification about two weeks ahead of the date promised that the windows were ready for pick up. I went to reception by mistake and the receptionist greeted me with a friendly smile and told me where to pick up the windows. The shipper was very efficient and patiently waited for me to find my order number which I had to search for on my phone. I was that happy with your product that I recommended Panes to my neighbour who I believe is going to get windows installed by your company in September. I still have one window to install and I will definitely use Panes when replacing it! Forgot to mention the windows look really good and the quality of them was excellent all for a very reasonable price Regards Steve

My dishwasher would not power up and Sonu expertly identified what the problem was and returned the next day to install the defective board. He also fixed another couple of problems with the dishwasher that were observed when it started up. All the time he was repairing the dishwasher he took the time to explain what he was doing. I don't think you could find a more dedicated and honest repair person out there! Thanks for all your assistance