The actual issue was a venting issue. The technician was dishonest. He assured he was able to fix the problem. After 45 minutes of vacuuming the dryer, he charged us $300.00 . The problem was not with the dryer, it was a venting issue. The technician did not produce any evidence of the work he said he resolved. The report was to call an air duct specialist to resolve the issue. The air duct company that resolved the problem confirmed that this company had been dishonest. I am reporting them to the better business bureau. Service and trust should mean something. It is clear this company cares nothing except taking money from people.
- Approximate cost of services:
- $300.00
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